Privacy Policy

At Herbology, your privacy is our top priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, and shipping address (when placing an order).

  • Payment Information: Processed securely through third-party payment gateways — we do not store your card or banking details.

  • Usage Data: Information about how you use our website, such as pages visited, time spent, and browser type.

  • Cookies: Small data files that help us improve website performance and personalize your experience.

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders

  • Provide customer service and support

  • Send updates, offers, or newsletters (only with your consent)

  • Improve our website, services, and overall shopping experience

3. Sharing of Information

We never sell or rent your personal information to third parties.
We only share data in limited situations, such as:

  • With trusted delivery partners to ship your orders

  • With payment service providers for secure transactions

  • When required by law or government authorities

4. Cookies Policy

Our website uses cookies to enhance user experience and track website performance.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly without them.

5. Data Security

We use advanced security measures, including SSL encryption and secure servers, to protect your information.
However, please note that no online platform can guarantee 100% data security, though we strive to keep your data safe at all times.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data

  • Update or delete your account information

  • Unsubscribe from marketing communications

  • Ask questions about how we use your data

To exercise any of these rights, please contact us at the details below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@herbology.pk
📍 Address: Contact@herbology.pk